EasyCare

For the occasional “IT Fires” you need to put out

Why do you need easy-care?


If you’ve never enlisted the help of a managed service provider before, what’s behind your hesitation? If it’s the thought of being tied into a contract that you may not fully utilise, then have you considered a pay-as-you-go service?

As we all know from the films, disasters happen when you least expect them to, or worse still when you’re least prepared. Having a PAYG IT service plan in place is like having emergency breakdown cover for if the worst should happen. We’re the recovery guys you call out to rescue you if disaster strikes and you’re up the creek without a paddle.

Many new clients who aren’t 100 percent sure they need on-going IT support choose to test the water by pre-purchasing a set amount of support hours that they can use as and when necessary.

This could be used for things like desktop support for virus or malware removal, one-off projects like cloud migration, or unexpected, critical issues like server failures or data breaches.

PAYG clients still get the same level of support from our expert team of engineers, but with costs that reflect their specific and personalised needs.

Other Support Services

Team-Care

Easy-Care

Partner-Care

Features


Complete peace of mind

When your IT infrastructure breaks unexpectedly, our experts and support desk will be on-hand to provide remote or on-site assistance and get your business back on track.

Streamline your IT costs

By purchasing a set number of hours, you’ll only pay for support you need with no hidden costs and no fixed contracts.

Flexible support to use when you need

You choose when you need our help, whether that’s for unexpected issues, to bridge a skills gap in your IT team, or for one-off projects.

No job too small

Internet connectivity playing up? Can’t sync files to all computers? Our technicians can provide assistance with even the straightforward of jobs that have a big impact on your company’s productivity.

Insightful IT at your fingertips

Track how much IT support your company has required and how many tickets were raised each month with our easy-to-follow reports.

Transparent service

No need to watch the clock. When we say an hour we mean an hour and will always be clear and upfront about the time it takes for work to be completed.