Whether you need a fully outsourced IT department or additional support for your internal team, we'll help keep your business running smoothly, your people productive and your tech working the way it should.
A slow laptop here. A password reset there. A system that doesn't quite work as it should. Individually they seem minor, but together they drain productivity and distract people from the work that drives the business forward.
Technology spend has a habit of creeping up. Emergency fixes, replacement hardware, software renewals and quick decisions made under pressure all add up, often without a clear plan or return on investment.
Everything still works... just. Devices are slowing down, recurring issues are becoming frequent, and your technology feels like it's one bad day away from causing huge disruption.
Whether it's a cyber attack, failed backup, hardware failure or simple human error, you're not worried about the technology itself. You're worried about the impact it could have on your people, customers and business.
TeamCare for businesses with no internal IT team
We'll become your outsourced IT department. TeamCare provides everything you'd expect from an in-house IT department, without the cost of building one. We handle support requests, maintenance, cyber security and technology planning, helping your business stay productive while your team focuses on their day jobs.
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Standard from
Premium from
InterCare for businesses that already have an IT manager or internal department
We'll provide your in-house team with additional expertise, capacity and specialist skills when you need them most. Whether you're tackling a major project, overcoming a technical challenge or simply need an extra pair of hands, we'll work alongside your team as a trusted partner.
Basic
Standard
Premium
Managed IT support is an ongoing service where a specialist IT provider monitors, maintains and supports your technology for a fixed monthly fee. The aim is to prevent problems, reduce downtime and keep your business running smoothly.
Break-fix support is reactive. You only call for help when something goes wrong. Managed IT support is proactive, with continuous monitoring, maintenance and support designed to prevent issues before they disrupt your business.
Outsourcing IT support can help reduce costs, improve cyber security, minimise downtime, provide access to specialist expertise and free up your team to focus on their core responsibilities.
The cost depends on factors such as the size of your business, the number of users and devices, and the level of support required. We have Basic, Standard, Premium packages based on these factors with a rough indication of costs. Many businesses find managed IT support more cost-effective than hiring and maintaining a full in-house IT team.
This depends on your business size, budget and requirements. Many organisations choose outsourced IT support because it provides access to a wider range of expertise without the cost of recruiting, training and retaining an in-house team.
TeamCare acts as your outsourced IT department, managing day-to-day support, maintenance, cyber security and technology planning. InterCare complements your existing IT team, providing additional skills and resources when needed.
Tech has a habit of demanding a business owner's attention, and that's usually when managed IT support enters the conversation.
With a clear digital strategy in place, we connect your people, processes, and systems to optimise performance.
We keep your tech running like clockwork with proactive updates, upgrades, and responsive helpdesk support.