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Your Business Runs on Technology. But You Shouldn't Have to Think About IT.

Whether you need a fully outsourced IT department or additional support for your internal team, we'll help keep your business running smoothly, your people productive and your tech working the way it should.

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Why Businesses Choose Managed IT Support

What's Keeping You Awake at Night?

Time is being stolen

A slow laptop here. A password reset there. A system that doesn't quite work as it should. Individually they seem minor, but together they drain productivity and distract people from the work that drives the business forward. 

Money is being wasted

Technology spend has a habit of creeping up. Emergency fixes, replacement hardware, software renewals and quick decisions made under pressure all add up, often without a clear plan or return on investment. 

Systems are on the brink

Everything still works... just. Devices are slowing down, recurring issues are becoming frequent, and your technology feels like it's one bad day away from causing huge disruption. 

Cyber scares feel inevitable

Whether it's a cyber attack, failed backup, hardware failure or simple human error, you're not worried about the technology itself. You're worried about the impact it could have on your people, customers and business.

How We Work With Your Business

The Right Support Package For Your Business

TeamCare for businesses with no internal IT team

We'll become your outsourced IT department. TeamCare provides everything you'd expect from an in-house IT department, without the cost of building one. We handle support requests, maintenance, cyber security and technology planning, helping your business stay productive while your team focuses on their day jobs.

Basic from

£27.500 /user/month /month

Standard from

£32.508 /user/month /month

Premium from

£37.5016 /user/month /month

Basic from

Standard from

Premium from

Planning ahead

24 month budgets
Digital transformation roadmap

Support when you need it

Remote support
Onsite support
Out-of-hours monitoring
Shared support portal

Keeping systems healthy

Microsoft patching
3rd party patching
Firmware updates

Managing devices and assets

Asset management
Inventory management
RMM technician logins

Reducing risk

Risk register
Backup monitoring
RMM compliance monitoring

Managing people changes

Starters & leavers
Shared IT knowledgebase

Strategic reviews and guidance

Annual service review
Bi-annual service review
Quarterly service review
Customer experience manager
Technical account manager
Aligned director

InterCare for businesses that already have an IT manager or internal department

We'll provide your in-house team with additional expertise, capacity and specialist skills when you need them most. Whether you're tackling a major project, overcoming a technical challenge or simply need an extra pair of hands, we'll work alongside your team as a trusted partner.

Basic

POA0 /month

Standard

POA8 /month

Premium

POA16 /month

Basic

Standard

Premium

Planning ahead

24 month budgets
Digital transformation roadmap

Support when you need it

Remote support
Onsite support
Out-of-hours monitoring
Shared support portal

Keeping systems healthy

Microsoft patching
3rd party patching
Firmware updates

Managing devices and assets

Asset management
Inventory management
RMM technician logins

Reducing risk

Risk register
Backup monitoring
RMM compliance monitoring

Managing people changes

Starters & leavers
Shared IT knowledgebase

Strategic reviews and guidance

Annual service review
Bi-annual service review
Quarterly service review
Customer experience manager
Technical account manager
Aligned director

Everything You Need to Keep Business Moving

1101 Engineering tile

Ready to let go of your digital frustrations? Let's talk

Frequently Asked Questions Around Managed IT

What is managed IT support?

Managed IT support is an ongoing service where a specialist IT provider monitors, maintains and supports your technology for a fixed monthly fee. The aim is to prevent problems, reduce downtime and keep your business running smoothly.

How does managed IT support differ from break-it fix IT support?

Break-fix support is reactive. You only call for help when something goes wrong. Managed IT support is proactive, with continuous monitoring, maintenance and support designed to prevent issues before they disrupt your business.

What are the benefits of outsourcing IT support?

Outsourcing IT support can help reduce costs, improve cyber security, minimise downtime, provide access to specialist expertise and free up your team to focus on their core responsibilities.

How much does managed IT support cost?

The cost depends on factors such as the size of your business, the number of users and devices, and the level of support required. We have Basic, Standard, Premium packages based on these factors with a rough indication of costs. Many businesses find managed IT support more cost-effective than hiring and maintaining a full in-house IT team.

Should we outsource IT support or hire an internal IT team?

This depends on your business size, budget and requirements. Many organisations choose outsourced IT support because it provides access to a wider range of expertise without the cost of recruiting, training and retaining an in-house team.

Can you support businesses with an in-house IT team?
Yes. InterCare is designed for organisations that already have internal IT resources but require additional expertise, project support or extra capacity during busy periods.
What is the difference between TeamCare and InterCare?

TeamCare acts as your outsourced IT department, managing day-to-day support, maintenance, cyber security and technology planning. InterCare complements your existing IT team, providing additional skills and resources when needed.

Learn More About Managed IT Support

What Is Managed IT Support and Does Your Business Need It?

Tech has a habit of demanding a business owner's attention, and that's usually when managed IT support enters the conversation. 

7 Signs Your Business Has Outgrown Break-Fix IT Support

With a clear digital strategy in place, we connect your people, processes, and systems to optimise performance.

How Proactive IT Support Saves Your Business Time and Money

We keep your tech running like clockwork with proactive updates, upgrades, and responsive helpdesk support.